Refund policy
At Boujee Mafia, we want you to feel confident shopping with us. That’s why we offer free returns with no time limit on all orders.
RETURNS ELIGIBILITY
All orders are eligible for return at any time
Returns are free of charge
Items may be returned even if worn
This policy is offered in good faith, and we trust our customers to use it responsibly.
HOW TO MAKE A RETURN
To initiate a return, please contact our Customer Care team at:
Please include your order number and return request, and our team will provide clear return instructions.
REFUND PROCESSING
Once your return is received, your refund will be processed promptly
Refunds are issued to the original payment method
Processing times may vary depending on your payment provider
You’ll receive confirmation once your refund has been completed.
FAIR USE POLICY
Our returns policy is intentionally generous. However, we reserve the right to review return activity to ensure it remains fair and reasonable.
In rare cases where misuse is identified, we may limit return privileges, withhold refunds, or suspend accounts.
Examples of misuse may include:
Repeated or excessive returns beyond reasonable personal use
Claims relating to missing or unreceived items that cannot be verified
Returning items that do not match the original order
Returning items that do not belong to Boujee Mafia
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us before returning it, so we can assist you promptly.
RESPONSIBILITY FOR RETURNS
Returned items remain the customer’s responsibility until they reach us. We recommend securely packaging your return and retaining proof of postage where applicable.
POLICY UPDATES
Boujee Mafia reserves the right to update or amend this policy at any time. Any changes will be reflected on this page.